Student Support

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    If you have a medical or psychiatric emergency, please call 9-1-1

    Suicide Prevention Lifeline 1-800-273-TALK (8255)

    During school dismissal, we want to provide you with as many resources and forms of support as possible to address both your physical and mental health concerns. Those forms of support include:

      • School counselors are available to provide virtual mental health and academic support services to students and families. Please email them directly. Contact information for our middle school and high school counseling staff is provided below.
    • NURSES
      • Nurses are available to answer medical questions, provide emotional support, and connect families with medical resources in our community. Our elementary families are especially encouraged to reach out to their school nurse for support, as counselors are not assigned to elementary schools. Please find their information below. Health Services will also continue to reach out to families to update emergency medical plans for identified health conditions, 504 Health Plans and assist families to prepare for transitional kindergarten to kindergarten documentation for the upcoming 2020-21 school year.
      • Child Welfare and Attendance Specialists are available for families in transition, foster youth and unaccompanied youth. Please contact them directly for support. Their information is listed below.
      • Our Student Services team is available to offer support and answer questions. Please email Director of Student Services, Darrel Avilla (, Terri Saenz ( or Elida Rodriguez (
      • We know our students have special bonds and trusted connections with their teachers and school administrators. They are available during this time to not only support students with academic needs, but also to support those who are are experiencing emotional challenges. Please reach out to teachers and administrators directly through email.
    • TIP LINE
      • While we recommend you contact staff directly for the most timely response, you can use Tip Line to ask questions, or to leave comments and concerns if you are unsure of whom to contact. It is important to include your contact information if your tip requires assistance with support, otherwise we will not be able to get you the help you desire.
      • In addition to the mental health resources provided in our school dismissal section related to COVID-19, our mental health website has contact information for our mental health partners, as well as information about mental health concerns and protective factors that may be helpful during this time.
      • Care Solace is an online and virtual resource supporting mental health, available 24/7 and FREE to all LVJUSD students, families and staff. Click on the Care Solace link ( to get connected or call 1-888-515-0595 to speak to a Care Concierge team member. Using the link allows for support in multiple languages.